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IBM Sametime: Troubleshooting





Macintosh users do not have screen sharing options in 8.5.1 Web Meeting Rooms



Mac users attending Sametime Classic meetings or Meeting rooms held on room servers 8.5.0 and 8.5.1 meetings do not have the option to screen share when attending via a browser.





No audio on a softphone call when using Windows 7



Why don't you hear audio on a softphone call when using Windows 7 ?





WebSphere Proxy redirects to Sametime Proxy unexpectedly



The WebSphere Proxy redirects to the Sametime Proxy unexpectedly. Sometimes accessing the root on the stmeetings host name incorrectly redirects you to /stwebclient/index.jsp instead of the expected URL of /stmeetings (and vice versa).





Sametime chats reflect empty window in Quickr integration



Sametime chats reflect empty window in Quickr integration



Lotus Domino: Troubleshooting





Repeating Meetings invitations are sometimes declined when using Autoprocessing



A user chooses to have Lotus Notes autoprocess meeting invitations, with the option to decline if the time is already booked. When a repeating invitation autoprocessed, all instances of the meeting are declined if any of the time slots are busy.





Domain indexing on these excessive file type lengths causes the server to crash.



Server crash during Domino Domain indexing





Free time information is inconsistent after server move



When a user is moved to another server, the local freetime on the new server updates correctly, but the next day, busytime either shows no information, or the information is incorrect.



Lotus Notes: Troubleshooting





Priority of Unread mail indicator is lower than the Attention indicator



Customer reports that upon enabling an attention indicator for a specific mail address and also selecting unread marks indicator to be "plain red text", the attention indicator is promoted on the memo in the Inbox over the unread indicator. Although, if the customer has gutter selection enabled for views/folders, then a "*" (star) indicator will appear next to the memo indicating it is unread.





BasicTroubleshooting for incorrect time display in Lotus Notes Calendar



When the calendar displays an unexpected time, users may want to conduct basic troubleshooting into the issue.





Error During Client Start Adding Panel Action To Panels Submenu



Error during client start: "Adding Panel Action to Panels submenu"has encountered a problem





ECL alerts in Notes when a mailfile has delegate users



ECL alerts in Notes when a mailfile has delegate users





Unable to copy/paste attachments from Outlook 2010 to Notes



You have an attachment in a document in Microsoft Outlook. When you copy it, you are unable to paste it into a document within Notes.





Calendar entries are 7.5 hours off when using Citrix.



Calendar entries are 7.5 hours off when using Citrix.





The file is damaged, obsolete, or intended for a different operating system



Error message when opening a database. "The file is damaged, obsolete, or intended for a different operating system". File will not open.





Incorrect table format when rendering MIME email.



After upgrading Notes Client from 7.0x to 8.5.2, external email with embedded table is rendered incorrectly. The table loses its format but if the user reply or forward the same email, then the recipient is able to see the table correctly .





"View Format has been modified by someone" error displays intermittently when opening mailfile



You open your mailfile in Lotus Notes 8.5 standard, and you see that an error message displays, stating "View Format has been modified by someone." What is causing this error message?





Issue with accessing local archive after user is renamed.



Issue with accessing local archive after user is renamed.





When connecting from a xp client to a win 7 virtual desktop, calendar entries are off by one hour in the calendar view.



When using a VMware to view the Notes calendar (standard client), calendar entries show 1 hour off.

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